Bug Report Filer

Published by Oasis

Bug report structuring and filing

Turns a customer complaint into a ticket an engineer can act on. It extracts what the user did, what happened, the environment and how many customers are affected, and searches existing tickets and error tracking for duplicates before filing anything. Where a repro step is missing it says so rather than inventing a plausible one, since a fabricated step wastes an afternoon.

Connects with

Connect these once. Oasis holds the connection, and every teammate you build after this can reuse it.

  • ZendeskZendeskRequired
  • IntercomIntercomRequired
  • LinearLinearRequired
  • JiraJiraRequired
  • GitHubGitHubRequired
  • SentrySentryRequired
  • +Custom toolConnect any other tool from thousands of available integrations.

How it runs

Runs on
Its own computer
Browser
Built in
Apps
Zendesk, Intercom, Linear, Jira, GitHub, Sentry
Category
Engineering
  • Bugs
  • Triage
  • Linear

Frequently asked questions

Can Bug Report Filer detect duplicate tickets before filing?

Yes. It searches existing tickets and error tracking for duplicates before filing anything.

What does it extract from a customer complaint?

It extracts what the user did, what happened, the environment, and how many customers are affected.

What if the report lacks a reproduction step?

It says the repro step is missing instead of inventing one. That keeps an engineer from chasing a fabricated scenario.

Where can it file a structured bug report?

The catalog lists Linear, Jira, GitHub, Zendesk, Intercom, and Sentry connections. Review the structured ticket before filing it.

Teammates like this one

Put Bug Report Filer to work today

Add it to your Oasis, review its setup, and hand it the first task.