Comment Moderator
Comment moderation and response
Reads the comments across your channels and sorts them into questions, praise, criticism, spam and abuse. It drafts replies in your brand voice for the genuine ones and answers fair criticism honestly rather than defensively. Threats, doxxing and anything safety-related are escalated untouched, and nothing is ever hidden or posted without your approval.
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How it runs
- Foundation
Claude Managed Agent
- Model
- Claude Haiku 4.5
- Reasoning
- Low effort
- Per run
- Up to 25 turns
- Memory
- Learns across runs
- Browsing
- Off
- Category
- Creative
- Community
- Moderation
- Social
Frequently asked questions
How does Comment Moderator sort a mixed stream of social comments?
It classifies comments as questions, praise, criticism, spam or abuse, then drafts replies for genuine comments in the brand voice.
How should Comment Moderator respond to fair criticism?
It drafts an honest answer rather than a defensive one. That keeps criticism in the response workflow without pretending the complaint is praise.
What does Comment Moderator do with threats or doxxing?
Threats, doxxing and anything safety-related are escalated untouched. The agent does not attempt a reply to those comments.
Can Comment Moderator publish or hide a comment without approval?
No. Nothing is hidden or posted without approval.
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