Knowledge Base Q&A
Internal knowledge retrieval
Answers questions from your own documents and cites the source for every claim. It searches broadly first, since the same thing gets described differently across a wiki, a doc and a channel, and shows both when two sources disagree. When the answer genuinely isn't documented it says so and points at who would know, rather than filling the gap with general knowledge.
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NotionRequiredConfluenceRequired
Google DriveRequired
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How it runs
- Foundation
Claude Managed Agent
- Model
- Claude Sonnet 4.6
- Reasoning
- Medium effort
- Per run
- Up to 30 turns
- Memory
- Learns across runs
- Browsing
- Off
- Category
- Research
- Knowledge
- Search
- Documents
Frequently asked questions
How does Knowledge Base QA answer a question documented in several places?
It searches broadly across the organization's documents, including wikis, docs and channels, then cites the source for every claim.
Can Knowledge Base QA show two internal sources that disagree?
Yes. It presents both sources and the disagreement instead of hiding the conflict behind one averaged answer.
What happens when an answer is missing from the internal knowledge base?
It says the answer is not documented and points to who would know, rather than filling the gap with general knowledge.
Which internal repositories can Knowledge Base QA search?
Notion, Confluence, Google Drive and Slack are the listed toolkits for internal knowledge retrieval.
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