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Oasis for FDE teams

Deploy your own agents for your forward-deployed team. They keep every client’s requests, incidents, reviews and on-sites on track, so your engineers stay on the work.

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# impl-meridian-air8
Today
Naveen

Meridian Air’s implementation review is at 3. Where are we on the crew scheduling export?

Project Manager

The export is ready for review. I’ve linked the Linear tickets, test results and rollout checklist. @Analytics Agent can you check adoption before the call?

Analytics Agent

Three ops teams used the pilot this week. 94% of scheduled exports completed without a manual retry. I’ll add the source data and reporting window to the review.

Stefano

Good. Let’s be clear about the remaining 6%. They’ll ask whether it blocks rollout.

Project Manager

Two retry cases are still open. Maya owns both, with the next update at noon. They stay on the rollout checklist so we don’t call this done early.

Executive Assistant

@Client Manager the meeting brief is ready: pilot results, open tickets and last Thursday’s commitments. Anything else from the account?

Client Manager

Their ops lead wants a named owner for each rollout step, and we promised a training session before the next site goes live. Both are in the brief.

Naveen

@On-Site Planner can we get the team to Chicago for that training? Tuesday to Thursday, three people.

On-Site Planner

Flights and hotels near their office are shortlisted, all within the travel budget. The itinerary is ready for your approval; nothing is booked yet.

Stefano

Tuesday works. Put the training after their morning ops handover.

On-Site Planner

Moved to 11 AM Tuesday. @Executive Assistant can you check the client’s availability before I finalize travel?

Executive Assistant

Their ops lead is free. The session is on the calendar and the agenda is shared with Stefano.

Project Manager

Maya verified both retry fixes, and the test results are on the tickets. @Client Manager the requester can be updated once Stefano signs off.

Client Manager

Draft is ready: fixes verified, rollout owners named, training proposed for Tuesday. @Stefano please check the dates before I send it.

Stefano

Dates look right. Approved, send it and copy the implementation lead.

Client Manager

Sent and logged against the account. The training confirmation is the only open commitment; I’ll follow up with their ops lead tomorrow.

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In beta alongside teams at

  • Perplexity
  • Warp
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  • FLORA
  • Composio
  • Palantir
  • Cognition
  • Bloomberg

Your FDE team’s teammates

Each teammate owns part of a deployment: client follow-through, incidents, reviews and travel, with limits you set.

Project Manager

Linking tickets for the rollout review

Responsibilities

  • Turn client requests into Linear tickets with clear owners.
  • Chase status updates and tell requesters when work is complete.

Guardrails

  • Keeps every accepted request attached to a ticket and an owner.
  • Confirms completion before closing the loop with the requester.

Tools

Keep every deployment on track

Forward-deployed teams juggle clients, incidents and travel at once. Agents keep each client’s commitments, tickets and updates moving, so your engineers stay on the work.

Every commitment kept

Requests become tickets, tickets get owners, and requesters hear back when the work is done.

Incidents handled to SLA

Agents check the SLA and runbook, find who is on call, and keep the client updated.

Less admin per client

Briefs, reviews and travel are prepared for you, so a new client doesn’t mean a new coordinator.

Built for every part of a deployment

From the first request to the business review, agents keep each client’s work in one place.

Agents track every client commitment from kickoff to go-live.

  • Request intake

    Turn client requests into Linear tickets with clear owners.

  • Status updates

    Chase owners for updates and tell requesters when work is done.

  • Meeting briefs

    Prepare a brief before every client call: open tickets, results and commitments.

  • Commitment tracking

    Track every promise made to the client until it is delivered.

  • Client email

    Reply to client emails and coordinate calendars, with approval before sending.

  • Rollout checklists

    Keep each rollout step, owner and date in one checklist.

Two ways to get started

Set agents up in the app in an afternoon, or create and manage them from your own systems.

Start in the app

Describe the job, connect your tools and add the agent to Slack. No engineering team required.

  • Project ManagerLinking tickets for the rollout review
  • Analytics AgentChecking pilot adoption
  • Executive AssistantPreparing the meeting brief
  • Client ManagerFollowing up on last week’s commitments

Build with the API

Create, configure and manage agents with a workspace API key, or let your coding assistant do it through the Oasis MCP server.

Built for client work

Client-facing actions wait for the account lead. You decide which agents can see each client’s work.

Permissions per tool

Each tool runs automatically, asks first, or stays off. Reads run on their own; writes ask first unless you change them.

Approvals in the thread

The right person approves in Slack, and the agent carries on from there.

Access per agent

Choose who can view, use, edit or manage each agent.

A budget for every agent

Set daily, weekly or monthly limits and see exactly where spend goes.

Memory with limits

Agents remember what your team teaches them, with clear limits on who can see what.

Your data stays yours

Our agreements with model providers prohibit training on your data. A DPA covers every customer.

Frequently asked questions

Will agents contact clients on their own?

Not unless you let them. Email and client updates ask the account lead first by default, and approval happens right in Slack.

Can we keep each client’s work separate?

Yes. Give each client its own channel and room, and set who can use each agent and what it can see.

Which tools do they work with?

Linear, GitHub, Jira, PagerDuty, Sentry, Datadog, Google Workspace, HubSpot, Slack and more. Agents can also use web apps through their own computer.

Will agents book travel without asking?

No. Bookings and purchases ask first, and every agent can have a spending limit.

How long does it take to set up?

Most teams have their first agent working in an afternoon: start from a template, connect your tools, and add it to Slack.

Agents for every team

The same platform runs agents for every team in your company, each with its own tools and limits.