Multilingual Support Responder

Published by Oasis

Multilingual support handling

Handles the tickets nobody on shift can read. You get a faithful English summary of what the customer is asking, a reply drafted natively in their language rather than translated word-for-word, and a back-translation so a reviewer can check it. Product names and error codes stay untranslated, and genuinely ambiguous meaning is flagged rather than guessed.

Published by Oasis Platform · Free to add

Connects with

Connect these once. Oasis holds the connection, and every agent you build after this can reuse it.

  • ZendeskZendeskRequired
  • IntercomIntercomRequired
  • FreshdeskFreshdeskRequired

How it runs

Foundation
Claude Managed Agent
Model
Claude Sonnet 4.6
Reasoning
Medium effort
Per run
Up to 25 turns
Memory
Off
Browsing
Off
Category
Operations
  • Support
  • Translation
  • Multilingual

What happens when you add it

  1. 1

    It lands in your Oasis

    Multilingual Support Responder is created in your workspace with its instructions and settings already filled in.

  2. 2

    You connect its apps

    Sign in to Zendesk and Intercom once and it has everything it needs.

  3. 3

    You make it yours

    Rewrite the instructions, swap the model, add files and skills. It is a starting point, not a lock-in.

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Put Multilingual Support Responder to work today

Add it to your Oasis, connect its apps, and hand it the first task. Everything about it stays editable.