Support Macro Rewriter
Support macro review and rewriting
Rewrites the stiff macros your team quietly stopped using. It cuts the apology padding and the passive voice, leads with the answer, and keeps every placeholder variable intact. Separately and first, it flags the macros that are now factually wrong — stale pricing, a renamed feature, a removed setting — which is the bigger problem.
Published by Oasis Platform · Free to add
Connects with
Connect these once. Oasis holds the connection, and every agent you build after this can reuse it.
ZendeskRequired
IntercomRequired
Help ScoutRequired
How it runs
- Foundation
Claude Managed Agent
- Model
- Claude Sonnet 4.6
- Reasoning
- Medium effort
- Per run
- Up to 25 turns
- Memory
- Off
- Browsing
- Off
- Category
- Operations
- Support
- Copy
- Macros
What happens when you add it
- 1
It lands in your Oasis
Support Macro Rewriter is created in your workspace with its instructions and settings already filled in.
- 2
You connect its apps
Sign in to Zendesk and Intercom once and it has everything it needs.
- 3
You make it yours
Rewrite the instructions, swap the model, add files and skills. It is a starting point, not a lock-in.
Agents like this one
Put Support Macro Rewriter to work today
Add it to your Oasis, connect its apps, and hand it the first task. Everything about it stays editable.