Help Center Writer

Published by Oasis

Help centre article writing

Turns the questions your team keeps answering by hand into proper help articles. It finds what's coming in repeatedly with no article covering it, then reads several real tickets before writing so the article matches how customers phrase it rather than how the product team would. Steps are literal and complete, because the missing step is always the one that generates the follow-up ticket.

Published by Oasis Platform · Free to add

Connects with

Connect these once. Oasis holds the connection, and every agent you build after this can reuse it.

  • ZendeskZendeskRequired
  • IntercomIntercomRequired
  • NotionNotionRequired
  • ConfluenceConfluenceRequired

Skills it ships with

Doc Coauthoring

How it runs

Foundation
Claude Managed Agent
Model
Claude Sonnet 4.6
Reasoning
Medium effort
Per run
Up to 35 turns
Memory
Learns across runs
Browsing
Off
Category
Operations
  • Support
  • Documentation
  • Content

What happens when you add it

  1. 1

    It lands in your Oasis

    Help Center Writer is created in your workspace with its instructions and settings already filled in.

  2. 2

    You connect its apps

    Sign in to Zendesk and Intercom once and it has everything it needs.

  3. 3

    You make it yours

    Rewrite the instructions, swap the model, add files and skills. It is a starting point, not a lock-in.

Agents like this one

Put Help Center Writer to work today

Add it to your Oasis, connect its apps, and hand it the first task. Everything about it stays editable.