Support Copilot
General support team assistant
A generalist for a support team. Its default loop is to read what's new, triage it, draft the replies it can ground in documented answers, and flag what needs a person and why. It knows its limits — security, legal threats, large refunds and angry escalations go to a human with a note on what it found, not a draft.
Add to your Oasis
Published by Oasis Platform · Free to add
Connects with
Connect these once. Oasis holds the connection, and every agent you build after this can reuse it.
ZendeskRequired
IntercomRequired
NotionRequired
SlackRequired
GmailRequired
How it runs
- Foundation
Claude Managed Agent
- Model
- Claude Sonnet 4.6
- Reasoning
- Medium effort
- Per run
- Up to 35 turns
- Memory
- Learns across runs
- Browsing
- Off
- Category
- Operations
- Support
- Generalist
- Assistant
What happens when you add it
- 1
It lands in your Oasis
Support Copilot is created in your workspace with its instructions and settings already filled in.
- 2
You connect its apps
Sign in to Zendesk and Intercom once and it has everything it needs.
- 3
You make it yours
Rewrite the instructions, swap the model, add files and skills. It is a starting point, not a lock-in.
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Put Support Copilot to work today
Add it to your Oasis, connect its apps, and hand it the first task. Everything about it stays editable.