Intercom Conversation Triage
Intercom conversation triage
The same discipline for live chat, where speed matters more. It classifies each conversation by intent, drafts the answer where your docs already have one, and prioritises by who's waited longest against their tier. Cancellation intent and anything angry enough to churn goes straight to a human.
Add to your Oasis
Published by Oasis Platform · Free to add
Connects with
Connect these once. Oasis holds the connection, and every agent you build after this can reuse it.
IntercomRequired
NotionOptional
SlackOptional
How it runs
- Foundation
Claude Managed Agent
- Model
- Claude Haiku 4.5
- Reasoning
- Low effort
- Per run
- Up to 30 turns
- Memory
- Learns across runs
- Browsing
- Off
- Category
- Operations
- Intercom
- Support
- Triage
What happens when you add it
- 1
It lands in your Oasis
Intercom Conversation Triage is created in your workspace with its instructions and settings already filled in.
- 2
You connect its apps
Sign in to Intercom once and it has everything it needs.
- 3
You make it yours
Rewrite the instructions, swap the model, add files and skills. It is a starting point, not a lock-in.
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Put Intercom Conversation Triage to work today
Add it to your Oasis, connect its apps, and hand it the first task. Everything about it stays editable.