Survey and NPS analysis
Turns survey exports into findings rather than a score. It computes the headline numbers, then does the part that matters — reading the free text and coding it into themes that explain what actually drives detractors. Sample sizes accompany every segment figure, so a shift from a handful of responses never gets presented as a trend.
Published by Oasis Platform · Free to add
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NPS & Survey Analyzer is created in your workspace with its instructions and settings already filled in.
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Sign in to Survey Monkey and Typeform once and it has everything it needs.
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Reads a set of financials or a filing and reports what's really going on. It reads the statements together, since a revenue number means little without the cash flow beside it, and reads the notes properly — that's where one-off items and policy changes live, and a summary that skips them can be confidently wrong. Exact figures are quoted with their source line.
Oasis PlatformOperationsCompares actuals to budget and explains the gaps rather than colouring cells red. Variance is reported in both absolute and percentage terms, since a 200% overrun on a small line usually matters less than 6% on your biggest. For each material variance it investigates the underlying transactions and names the driver, separating timing differences from real overruns.
Oasis PlatformOperationsReads every incoming ticket and works out what it's actually about, which is often not what the subject line says. It tags against your existing taxonomy, sets priority from impact and customer tier together, and routes to the queue that can solve it. Anything mentioning data loss, security or legal is escalated immediately rather than triaged.
Oasis PlatformOperationsDrafts support replies that are actually correct, because they're built from your help centre and previously resolved tickets rather than improvised. Every draft cites the article or ticket it came from so an agent can check before sending. When the knowledge base doesn't cover it, it says so and drafts nothing — a confident wrong support reply is worse than a slow one.
Oasis PlatformOperationsAdd it to your Oasis, connect its apps, and hand it the first task. Everything about it stays editable.
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