Voice of Customer Rollup
Customer feedback synthesis
Reads a period of tickets, reviews and survey responses and reports what customers are really telling you. Themes are clustered by underlying problem rather than wording, so "can't find the export", "where is CSV" and "no way to get my data out" become one finding. Each comes with frequency, the segments affected, the revenue attached and verbatim quotes.
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ZendeskRequired
IntercomRequired
HubSpotRequired
Google SheetsRequired
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Skills it ships with
How it runs
- Foundation
OpenAI Agents
- Model
- GPT-5.6 Sol
- Reasoning
- High effort
- Per run
- Up to 40 turns
- Memory
- Learns across runs
- Browsing
- Off
- Category
- Operations
- Support
- Insights
- Product
Frequently asked questions
How does Voice of Customer Rollup combine 'where is CSV' with 'can't find the export'?
It clusters feedback by the underlying problem, so different wording about getting data out becomes one exportability finding.
Can a customer feedback report show which segments feel a problem most often?
Yes. Each theme includes frequency, affected segments and the revenue attached to those segments.
Does Voice of Customer Rollup preserve exact customer wording?
It includes verbatim quotes with each finding, alongside the clustered theme and its supporting counts.
Which customer channels can feed Voice of Customer Rollup?
Zendesk, Intercom, HubSpot and Google Sheets are the catalogued toolkits for tickets, conversations, customer context and survey-style data.
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